Chilly's Water Bottle 500ml - Pastel Purple
The Chilly’s Bottle: Made from Hi grade 304 stainless steel, both inside and out. Constructed from double wall vacuum insulation.
- 24 hrs cold whatever the weather
- 12 hrs hot
- Preserves Flavour and Freshness
- No condensation
- BPA Free
An amazing colour range, finishes and designs to suit your personality.
Refreshing for you and for the environment.
We like to acknowledge and thank you for your purchase order.
All orders placed before 12noon (GMT) on a business day (Monday to Friday) we aim to ship where possible the same day, providing card security checks are complete, and stock availability is confirmed. Orders placed after 12noon (GMT) will be shipped where possible the following business day. Any orders over the weekend will be shipped on the Monday (only exception on Bank Holidays).
COVID 19 CUSTOMER UPDATE - DELIVERY
Delivery of your item may take a day or two longer to arrive than usual due to current circumstances. Please accept our apologies at this, we will try to get your item to you as soon as possible.
Our estimated times for postage delivery and standard charges are:
All deliveries will require a signature.
Our carrier is Royal Mail - All delivery times are approximate and it may take longer during business periods throughout the year.
- UK 2 to 5 days Standard Delivery Signed For £3.95 (FREE on orders over £99. Please note, customer returns that were posted by Lulu & M using the FREE SHIPPING service will have a charge of £3.95 deducted from the refund unless the item is faulty)
- UK First Class Signed For 1-2 Days £4.95
- UK Guaranteed Next Day delivery Before 1pm (order prior to 3pm) £9.50
- EU 3 to 10 days delivery £16.00
- Worldwide – 7 to 10 days delivery £20.00
COVID 19 Customer Update - RETURNS
If you wish to return any of your items, you MUST advise us by email. Our boutique is currently closed to the public so our returns address is different. Please reply to us using your order confirmation email, advising us you wish to return an item. We will reply with return address details. This ensures safe receipt of your item, thank you.
It's OK to change Your Mind
If you change your mind about your purchase, you have an allocated time period to examine the goods and exert your right to cancel your order or part of your order.
If you have had an item tailored or customised in Lulu & M or elsewhere, these goods cannot be refunded or exchanged on return.
Please Note: We do not accept returns or exchanges on Jewellery and Fragrance including home fragrance, unless the item is faulty.
To cancel / return an order you must give written notice seven working days from the day after you receive the package. We will provide you with a Returns Code. You must let us know which option you wish to take ie a refund, replacement, exchange or credit note. You must ensure that reasonable care is taken of any goods and you must return them to us by post.
The cut off date for return is 14 days from purchase for a refund or exchange, after 14 days in the remainder of your guarantee period we shall only offer alternatives if the good was misdescribed, offer to repair fault, or in certain circumstances an exchange and if this is not available only then a refund. This repair and exchange guarantee excludes faults caused by neglect, misuse, accident or normal wear and tear, and failure to follow instructions of care.
This does not affect your statutory rights.
Returned goods must be unworn and in perfect condition, with all labels attached and in the original packaging.
Please return you item to this address
Lulu & M Online Returns COVID 19 - see note at top for revised return details.
146 King Street, Broughty Ferry, Dundee, UK, DD5 1EL.
To ensure the best possible service please note that all refunds and exchanges must be made through our E-commerce Department. Refunds will not be made by our stores under any circumstances. Please ensure the goods are securely and safely packaged so that the goods are not damaged in transit.
We would advise you to record or certify your delivery with a proof of posting card to keep evidence of posting. If you choose to exchange an item, we shall pay for the new exchange item to be delivered.
Your item will be refunded within using timescales for banking, normally within 5-7 days of processing. Please note, if your item was initially posted to you using the FREE SHIPPING SERVICE, your refund will have £3.95 deducted, this excludes faulty returns.
We shall re-imburse delivery only when goods are faulty.
This does not affect your statutory rights.
We want you to be happy with everything you buy from us, If you have any questions regarding product information, sizing, buying and refund process etc please give us a call during UK business hours on 01382 737359, we'll be delighted to help.
UK: 8 / XS 10 / S 12 / M 14 / L 16 / L or XL
European: 36 38 40 42 42/44
Jeans: 26 28 30 32 34
Our clothing collections have been sourced from many different locations, and at times, sizing can vary between designers. Please use the guide above to help you select the correct size, however, if you need further help and would like exact measurements, please call us on 01382 737359 / 690270 or fill our the 'Ask a Question' box and our stylists will be ready to assist you.